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Shipping & Payment

All Price quoted at this website is under Showroom's Price.

Therefore, Delivery service only available upon request.

 

Cut-Off Time:

  • Our daily cut-off time is 10am (Singapore time), Mondays to Fridays.
  • Orders received after the cut-off time will be processed the next business day.
  • Orders received on Saturdays, Sundays or Public Holidays* will be processed on the following business day.

*based on Singapore annual calendar.

 

Shipping Info:

a) Singapore Domestic: Self Collection@ Showroom

Showroom is open to Public access but all visitors need to wear mask, sanitize your hand  before enter.

Wear a mask
Clean your hands
Keep a safe distance
Stay home if you feel unwell

i) Singapore Domestic: Require delivery service.

We strive to deliver all our local parcels within 3 working days (excluding Saturdays, Sundays and public holidays).  Customer will receive an email notification once the order leaves our warehouse including the parcel's tracking number (for courier delivery method only).

Delivery Fee Charges:
1.  ~ 4.9kgs - S$5.00

2. 5kgs ~ 9.9kgs - S$7.50

3. 10kgs ~ 14.9kgs - $10.50

4.  15kgs ~19.90 kgs - s$13.50

**charges is based on the actual weight (Gross Weight) of the parcel itself.

 

iii) Overseas  (Via Trackable Courier service)

For other countries:

We do support orders on certain products.

Interested overseas customers may send your email to "info@aurorababynkids.com.sg"  or Whatsapp us at this link: https://wa.me/6594570657 for more assistants.

Our respective staff will get back to you once they receive your email or message.

Duties & Taxes: Do note that international customers are responsible for any applicable import duties and taxes, which may be levied once your package reaches your country. These fees are determined by customs officials and are the responsibility of the customer. The customer is also responsible for providing any information required by customs to ensure the goods are cleared. We recommend that you contact your local customs office for your country’s regulations on duties and taxes.
 

 

Payment Info

i) Bank Transfer (ATM / iBanking) 

OCBC account number 514-792894-001 or

POSB Current Account 819-20335-0

Kindly email to payment@aurorababynkids.com.sg or Whatsapp us at this link: https://wa.me/6594570657 with your payment proof & details for our verification. 
We shall not take any responsible if you transfer payment to the wrong account.
 
ii) Paylah or Paynow
Our staff will send you the Paylah or Paynow details via whatsapp after they receive your order. 

 

iii) Cash

Only applicable for showroom walk in only.

 

** Paypal / Master / Visa ==> Only available upon request.

Additional Administrative Fee will be charge for Paypal payment method

For Domestic Payments - 4% of total bill

For International Payments - 5% of total bill

 

 **Goods sold is neither exchangeable nor refundable.