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- Shipping & Payment
Shipping & Payment
- Our daily cut-off time is 10am (Singapore time), Mondays to Fridays.
- Orders received after the cut-off time will be processed the next business day.
- Orders received on Saturdays, Sundays or Public Holidays* will be processed on the following business day.
*based on Singapore annual calendar.
i) Singapore Domestic: with delivery services
We strive to deliver all our local parcels within 3 working days (excluding Saturdays, Sundays and public holidays).
Customer will receive an email notification once the order leaves our warehouse including the parcel's tracking number (for courier delivery method only).
In the event when a delivery was attempted and no one was home to receive, you may call our appointed courier service company's customer service to choose a convenient re-delivery time slot.
ii) Singapore Domestic: Self Collection (CLOSED TO PUBLIC ACCESS)
Currently Showroom already closed to Public access started from 20 Mar 2020 Due to COVID-19.
* To Malaysia (Temporary put onhold)
For other countries:
We do support orders on certain products.
Interested overseas customers may send your email to "firstname.lastname@example.org" for more assistants.
Our respective staff will get back to you once they receive your email.Duties & Taxes: Do note that international customers are responsible for any applicable import duties and taxes, which may be levied once your package reaches your country.These fees are determined by customs officials and are the responsibility of the customer. The customer is also responsible for providing any information required by customs toensure the goods are cleared. We recommend that you contact your local customs office for your country’s regulations on duties and taxes.
i) Paypal / Master / Visa
This payment method is ONLY Open to local customers (except SHOWROOM WALK IN ITEMS)
** For any Refund via this payment method due to order cancellation request by buyer, there will be $5.00 administrative charges impose.
ii) Bank Transfer (ATM / iBanking)
OCBC account number 514-792894-001 or
POSB Current Account 819-20335-0
Walk in Purchase (TEMPORARY CLOSED)
Showroom currently closed for all walk in customer due to COVID19.
**Goods sold is neither exchangeable nor refundable.